Privacy policy

Valid from May 25, 2018. Updated 1.2.2023.

SUMMARY

The customer register of the Tritaniumstore.fi online store is the registrar of the Suomalainen Oy Tritanium Finland Ltd (Business ID: 2577173-3). The information collected in the register consists of the contact information and order information provided by the customer himself and the use data to be automatically collected. The processing of data is based on a customer relationship. The information is used to implement and develop services, to manage customer relationships, and to advertise and market. The information will not be disclosed to those outside the Tritanium Finland LTD, except for the service provider of the e -commerce software platform and the processing of the data will only be conducted in Finland.

In order to serve you to the best of our best, it requires that we collect and process some information about you.

We value your privacy and are committed to protecting it in accordance with this Privacy Statement, current legislation and general good business practice.

This Privacy Statement contains, in accordance with the requirements of the EU Data Protection Regulation, information on what personal data we collect, in the principle we deal with it, and what rights and opportunities you have on your information.

1. General

Oy Tritanium Finland Ltd processes personal information about you in accordance with this Privacy Statement and applicable law, so we ask you to read this Privacy Statement carefully.

By using Tritaniumstore.fi or by contacting us, you agree that we process personal information for you in accordance with this Privacy Statement. If you do not accept these terms, we will probably not be able to serve you in the best possible way.

2. For what purpose my personal data is collected and processed?

We collect, retain and process personal data for you only for pre -defined uses:

  • Customer relationship management and customer communication
  • Customer Service and Investigation of Contact Requests
  • Delivery of our products to the customer and handling any complaints
  • Tracking and analyzing the use of Tritaniumstore.fi
  • Customer segmentation to provide personalized content
  • Customer, Opinion and Market Surveys
  • Developing our business
  • Targeting Marketing and Advertising
  • direct marketing

3. What personal information is I collected and from which sources?

We collect personal information about you mainly from you, in connection with your contacts, joining our newsletter, and orders on our website.

In addition to the information you provide yourself, we also collect information on our website for analyzing and developing the use of our site and for marketing and advertising targeting.

4. What is the basis on which personal data is processed?

The primary basis for processing personal data is the customer relationship (proper connection) between Oy Tritanium Finland Ltd and you and our legitimate interest in managing customer relationships and targeting marketing. We may also process your information on the basis of your consent when ordering a private person from our newsletter website.

5. Who processes my information and will be handed over to third parties?

Your information will be processed by the persons of our company's staff when performing their duties. However, in our operations, we use third -party information systems to store and process information. In this case, we will ensure, inter alia, that your information is processed confidentially and legally.

We provide information to our partners in the information technology, payment, transport and accounting sector in order to provide the service. Such situations include, for example, ordering at Tritaniumstore.fi.

We may also disclose information otherwise in order to fulfill the contractual obligations or, if required by the law or the competent authority. We may also disclose your information if we were involved in a business or business transaction.

6. Is my information out of the EU?

We prefer service providers whose servers are located in the EU. However, we also use reputable and reliable external service providers whose servers are located outside the EU, whereby information is also restricted to the EU / REMOTEoutside.

EU / REMOTEWhen moving outside, the transfer takes place in the EU-U.S. Privacy Shield arrangement, using EU Commission model contract clauses or other legislative transfer mechanism. In this case, we are, inter alia, by agreement that the confidentiality of your information is maintained and that the information is otherwise legally processed.

7. How long will my personal data be kept?

We will only retain your personal information as long as it is necessary for their intended use or as required by the contract or law.

We strive to update information and delete unnecessary information regularly. As a matter of principle, we remove the information that has been unused for more than two years, provided that there is no other thing to retain information, such as ensuring the safety of our services, or a legal basis.

Please note that, for example, the Accounting Act obliges you to maintain accounting data for at least six (6) years from the end of the financial year.

8. How is my data retained and protected?

Your information will be stored on the servers of our service providers, which are protected in accordance with general practices in the industry. We ensure that the processing meets the requirements and protective measures of the applicable legislation to prevent accidental or unlawful destruction, disposal, alteration, disclosure, or unauthorized access to information.

The personal information we collect and processed is considered confidential and access to it is limited to the persons in need of information only. We also commit not to disclose and disclose personal information to non-employees or other persons who need to know the information in question for the agreed purpose and who are, on the basis of their service or other contracts or statutory, to keep the information confidential. Access to your personal information is protected by user -specific IDs, passwords and access rights.

9. Do you use cookies on the website and what are they?

We use cookies on our website to provide the best user experience for users.

Cookies are short text files that the web server stores on the user's terminal. Cookies provide information on how our website is used. We use information in the development of our services and website, analyzing use, and targeting and optimizing marketing and advertising.

You can allow or prohibit the use of cookies from the browser settings you use. Most browsers allow cookies automatically. Please note that preventing cookies may limit the functionality of our website.

10. What rights and influence do I have?

You have the right to inspect the information about yourself, the right to require correcting, removal or supplementation of incorrect information. Otherwise, you have the right to resort to all rights guaranteed in data protection legislation, such as restriction and opposition to the proceedings, and to transfer information from one system to another. However, we ask you to note that providing, retaining and processing information may, in certain situations, be a prerequisite for using the site.

You also have the right to prohibit the use of the information you provide for direct marketing, distance selling or other direct marketing by removing your customer relationship upon request. If you have given us permission to send you a marketing communication, you may later refuse to communicate with the instructions we included.

11. Contact information

If you have any questions about our Privacy Policy or want to exercise your privacy rights, you can contact us primarily by email or letter:

Email: info@tritaniumstore.fi

Oy Tritanium Finland Ltd
Helatie 4
80100 Joensuu